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Contact True Plumbing & Hydrojetting

True Plumbing & Hydrojetting takes calls about slow drains from grease buildup, sewer lines blocked by roots, leaking pipes, and water heater issues. Share the symptoms and fixture locations so technicians arrive with jetting hoses or cameras suited to the problem.

Details to Prepare Before Calling

  • Note the exact fixture or pipe section showing the clog, leak or pressure drop and when it started.
  • List which other drains or toilets are affected and whether the issue is upstairs or in the basement.
  • Observe any odors, gurgling sounds or visible scale around cleanouts that might indicate root or grease problems.
  • Check for access to outdoor cleanouts or the main shutoff and note if the sump pump is involved.

Steps to Take While Waiting for Arrival

  • Turn off the main water supply valve if a pipe is actively leaking to limit water damage inside walls or under floors.
  • Stop using sinks, showers or toilets connected to the blocked line so the backup stays contained and does not overflow.
  • Leave chemical drain cleaners untouched because they can combine with existing scale and create harder clogs for jetting to clear.

What Happens After the Call

Technicians inspect the line first with a camera to locate roots, grease or scale. They then run hydrojetting equipment that scours the pipe walls with high-pressure water instead of simply punching a hole like a snake. Flow returns for drains, sewers and connected sump pump lines.